Supplier

Satisfaction Survey

Supplier

Satisfaction Survey

    1. How satisfied are you with *

    1 – Very satisfied, 5- Very dissatisfied

    The completeness and comprehensibility of the information in the e-mails?

    12345

    The knowledge of foreign languages of our staff?

    12345

    The professional competence of our staff?

    12345

    Solutions to problems in CAT tools?

    12345

    The availability of our staff?

    12345

    Allocation of projects through the Vendor Portal?

    12345

    Invoicing through the Vendor Portal?

    12345

    2. What is your assessment of the suggested delivery deadlines? *

    Very goodGoodRather shortVery shortDifficult to meet

    3. Which CAT tool do you prefer? *

    Trados StudioTransitAcrossMemoQ

    4. Which QA checkers do you use? *

    VerifikaXbenchInside CAT-ToolNoneOther

    5. How satisfied are you with our Vendor Portal? *

    Very satisfiedSatisfiedNo so satisfiedDissatisfiedVery dissatisfied

    6. Is it easy for you work with a Vendor Portal? *

    YesNo

    7. Does the project TM occasionally not work or is not included in the package? *

    YesNo

    8. If so, how often does this occur?

    less than 10% of projects10% – 40% of projects40 – 70% of projectsover 70% of projects

    9. Is the translated volume of the segments in the TM provided sufficient for translation purposes or would you prefer us to send all segments in each language pair?*

    SufficientPrefer all segments

    10. Which Project Manager do you prefer working with? 🙂

    11. If you have any suggestions for us, please share them here.